Objective: I am seeking a rewarding career in Preventative Health where I use my skills and knowledge to help improve health outcomes for individuals and communities in need.
Professional Skills: Effective written and oral communication skills - Developed throughout profession, university and placement by completing a variety of written essays and research reports. Strong sales and promotional skills - Developed throughout my current role in the Health and Wellbeing industry, by attending expositions and seminars both Nationally and Internationally. Effective implementing, evaluating and monitoring programs - Developed while on placement in Thailand where I helped conduct a needs assessment of Pa Pae and throughout my current Promotional Mangers role. Excellent leadership skills and team work skills - Developed throughout a variety of high achieving group work assignments and throughout my employment roles, including placement in Thailand. Successful organisational and time management skills - Developed within my employment and university study by meeting deadlines on time effectively. Effective qualitative and qualitative data research skills - Demonstrated throughout University on numerous assessment items in both second and third year subjects.
Achievements: - Public Health representative for Griffith University School of Medicine Committee (2016-2017) - Travelling Nationally and Internationally for my professional career (2013- 2017) - Placement in Thailand – Conducted a needs assessment for the Pa Pae village, program planning and implementation (2017)
Educational Background: - Bachelor of Public Health Promotion and Public Health Nutrition –2017 - Bachelor of Health Science, Naturopathy - 2014 (1 year completion) - Advanced Diploma in Nutritional Medicine – 2013 - Certificate of Completion, Year 12 – St Michaels College - Certificate I Hospitality, Kitchen Services - 2008 - Certificate II Business Administration -2008 - Certificate III Children Services - 2008
Recent Employment: Morlife Functional Foods, Promotions 2014 – to present, Casual (Gold coast, Australia) - Promoting Morlife functional food products within pharmacies and health food stores. - Selling and educating customers on the features and benefits of their products. - Interviewing, training and evaluating new promotional employees. - Managing promotional staff members timetables, ensuring employees stock levels are sufficient. - Promoting and selling products internationally and nationally at expositions and seminars (London and the United States of America). - Face to face sales and over the phone upselling. - Developed, implemented and monitored programs to maximise customer satisfaction and manage on-site customer service representatives. - Working closing with the wholesale sales department.
Morlife Functional Foods, Customer Service 2013 – 2014, Full time (Gold coast, Australia) - Addressed negative customer feedback professionally and immediately. - Collected, monitored and evaluated customer requirements to achieve desired delivery time. - Developed rapport with the customer base by handling difficult issues with professionalism. - Created training manuals targeted at resolving even the most difficult customer issues. - Communicated with customer via phone, email and in person to obtain payments on outstanding accounts or accounts requiring credits. - Organised customer collections, liaised with couriers.
Mr Globologist, Administration 2009 – 2010, Full time (Gold Coast, Australia) - Verified and logged in deadlines for responding to daily inquiries. - Maintained detailed administrative and procedural processes to improve accuracy and efficiency. - Created databases and spreadsheets to improve inventory management and reporting accuracy. - Improved communication efficiency as primary liaison between departments, clients and vendors.
K-mart 2003 – 2008, Casual (Gold Coast, Australia) - Customer service and cash handling. - Working in the fitting rooms, assisting customers with clothing. - Stock control and tidying of the apparel department. - Assisting customers with clothing items.